Customer Portal & My Account
Customers log in to a complete account area with bookings, invoices, wallet balance, addresses and account settings.
Courier Software Pro • Customer Platform
Courier Tracking Software Pro – Customer Portal, Wallet & Online Shipment Booking
Pro adds the customer management system on top of Plus. Your customers log in, book shipments, raise pickup requests and pay through a wallet or a payment gateway, while your back office keeps control of operations, billing, analytics and every customer relationship.
- Everything in Plus
- Customer login portal
- Wallet & payment gateway
- SaaS or one-time payment
Pro customer dashboard – wallet, booking and tracking
Everything included in Courier Software Pro
Pro puts the customer platform first – accounts, online booking, custom rates, payments and wallet – on top of the complete Plus tracking and courier operations suite.
Online Shipment Booking
Customers book shipments online from their account and the booking lands directly in your admin panel.
Custom Booking & Rate Calculator
Show live rates by route and weight, and let customers create a custom booking before they confirm.
Online Payment Gateway
Accept online payments for prepaid bookings through the integrated payment gateway.
Customer Wallet & Prepaid Balance
Customers top up a prepaid wallet and pay for shipments from the balance, with a full transaction history.
Customer Management (CRM)
Manage customer accounts, sub-users, credit limits, negotiated pricing and complete shipment history.
ePOD & Proof of Delivery
Capture electronic proof of delivery with photo and signature at the doorstep.
Billing & Invoicing
Generate customer invoices and track billing against bookings, wallet transactions and rate contracts.
Customer Support Tickets
Customers raise support tickets from their account and your team replies from the admin panel.
SMS & Email Notifications
Automatic SMS and email updates keep customers informed at every shipment status change.
Advanced Analytics & Reports
Revenue, delivery performance, agent productivity and customer-wise MIS in live dashboards.
Custom Report Builder & Export
Build the reports you need with filters and columns, then export the data to Excel or CSV.
White Label Branding & Custom Domain
Run the customer portal on your own domain with your logo, colours and branding.
Admin Booking, AWB & Barcode
Book shipments from the admin panel and generate AWB numbers, shipping labels and barcodes in one step.
Track Shipment / Consignment
Give your clients a way to track their shipment online by consignment or shipment number.
Complete Website
A complete public website including Home, About Us, Services, Price List, Branches and Contact Us.
Update Shipment Status
Update status and location, record delivery date, receiver signature and delivered-by details.
Delivered / Undelivered Report
Search shipments by delivered or undelivered status, by customer or company, and by date.
City / Route & Rate Master
Manage countries, zones, cities, routes and customer-specific rates so pricing and routing stay consistent.
Pickup Request Desk
Raise, assign and reschedule pickups, then convert an approved pickup into a booked shipment.
Manifest & Bagging
Build route-wise and vehicle-wise manifests, then create bags with seal numbers for handover.
DRS & Returns
Create and print Delivery Return Sheets, close the day with return sacks and keep RTO under control.
COD Tracking & Collection
Track cash-on-delivery shipments, record collected amounts against each consignment and reconcile at the branch.
COD Remittance & Settlement
Record remittances against customers, settle COD dues and keep a clear audit trail of collected cash.
Hub-to-Hub Movement
Move shipments and bags between branches, hubs and cities with in-transit visibility at every stage.
Multi-Branch Control
Add branches, cities and routes and run the whole operation from one database.
Delivery Agent & Staff Management
Assign delivery agents to routes, manage staff roles and track daily workload, deliveries and pending pickups.
Bulk Shipment Upload
Upload a large consignment list from Excel or CSV instead of entering every booking by hand.
Try the live GlobalShip demo
Three live entry points are open for you: the back-office admin panel, the customer website and the customer login. Use the credentials below, and ask us for a guided session if you would rather walk through it together.
Admin Panel
Courier Software Pro – Admin
| Admin URL | https://proadmin.fniix.com/ |
| Username | admin@gmail.com |
| Password | password |
Customer Login
Courier Software Pro – Customer Account
| Login URL | https://pro.fniix.com/login |
| Username | johndoe@gmail.com |
| Password | password |
Customer Frontend
Courier Software Pro – GlobalShip
| Website URL | https://pro.fniix.com/ |
| Tracking | Public tracking page – no login required |
Customer dashboard – GlobalShip
Your customers log in and manage their own shipments
Pro turns your customers from phone callers into users of your own portal. They check the delivery rate before you quote it, book the shipment themselves, raise the pickup request and watch every scan – while your team keeps one source of truth.
Customer Portal
Sub-user accounts, credit limits, pricing tiers and a complete order history per customer.
Rate Calculator
Customers see the applicable rate for a weight, route and service before they commit the booking.
Pickup Request
Customers request a pickup from the portal and the request lands in the Plus pickup desk.
Pro admin panel – operations, customers and reports
Wallet, billing and analytics on the same platform
Money is where customer portals usually break. Pro keeps the wallet, the payment gateway, invoicing and the operational MIS in one place, so a prepaid booking, a COD collection and a wallet deduction all reconcile against the same records.
Customer Wallet
Top-up, balance, deduction and full transaction history for every customer account.
Payment Gateway
Collect online payments for prepaid and COD-on-delivery shipments through a payment gateway.
Analytics & Reports
Revenue, delivery performance, agent productivity and customer-wise MIS in live dashboards.
What is included with Pro
One-Time License
Pay once and run Pro on your own server. No per-shipment fees and no lock-in.
Free Installation
We install Pro, configure the customer portal, wallet, roles and your company branding for you.
Customer Portal & Wallet
Branded customer login with self-service booking, prepaid wallet, credit limits and payment history.
Analytics & Custom Reports
Live dashboards plus a custom report builder with Excel and CSV export.
Billing & Invoicing
Generate invoices and rate contracts with clean billing records and shipment-level billing.
Complete Public Website
A responsive public website with your services, a no-login tracking page and the customer login portal.
Simple Pricing
One product, two ways to pay
Both options include the complete Pro software and free installation. Pick the one that matches how you want to run it.
Hosted by us
SaaS Subscription
$49/ month
First 3 months upfront — $147 to start
We host it for you, so there is no server to arrange on your side.
On your server
One-Time License
$999USD once
Pay once — no subscription
Installs on your own hosting/server, which is provided by you.
Both plans include
- Everything in Plus
- Customer portal & wallet
- Rate calculator & credit limits
- Billing & invoicing
- Analytics & custom reports
- Free installation & setup
Not sure which plan fits? We will help you choose.
Chat on WhatsApp
Courier Software Pro – Frequently Asked Questions
What does the customer management system include?
Pro gives every customer an account on your portal with their own users, credit limit, negotiated pricing and complete shipment history. You can create customer-specific rate contracts, restrict credit and see every invoice, wallet transaction and shipment in one place.
Can my customers book shipments on their own?
Yes. Customers log in, check the applicable rate for a weight and route, create the shipment, request a pickup and follow the delivery through scans and notifications – all without contacting your team.
How do the wallet and payment gateway work together?
A customer can top up the wallet, pay for shipments from the wallet balance, or pay online through the payment gateway for prepaid and COD-on-delivery shipments. Every movement is written to a transaction history that your accounts team can reconcile.
Is Pro a one-time payment or a subscription?
Both options are available. SaaS is $49 per month with the first 3 months paid upfront ($147 to start) and we host it for you. The one-time license is $999 and is installed on your own server. There are no per-shipment fees either way.
Do I need my own hosting for the one-time license?
Yes. The one-time license runs on hosting or a server that you provide. If you would rather not manage hosting, choose the SaaS plan and we will host Pro for you.
Does Pro include a public website?
Yes. Pro includes a complete public website with your company information, services, a no-login tracking page and the customer login portal. It is responsive and works on phones and tablets.
What is the difference between Pro and Pro-X?
Pro is a complete self-hosted courier platform with the customer management system, wallet and payment gateway. Courier Software Pro-X is our widest product: it adds hub-to-hub movement at scale, NDR handling, deeper automation, Android apps and next-generation cloud deployment on Node.js and MongoDB.
Can Pro connect to other systems?
Yes. Pro exposes API access and webhooks so you can connect your website, accounting or other internal systems and keep bookings, billing and the customer portal in sync.
See the customer portal in the live demo
Chat with us on WhatsApp, or log in as a customer and explore booking, wallet and payments at your own pace.